SUPPORT & EDUCATION FOR HIV, HEPATITIS & STIs

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What to expect when you contact us

If it’s your first time looking for information or wanting to reach out, we know it’s a big step. You probably feel a bit nervous, at the least. Rest assured, we’re here to help. You do not have to give your name, and what you talk about is 100% confidential. We won’t ask you for yours, but we will give you OUR name, so that if you contact us again you can talk to the same person. We are able to offer referrals, for example health services and social supports, right over the phone if you ask.

So you’ve decided to call:
When available, a front desk volunteer will answer your call and direct you to the staff member best able to help. If a volunteer is not on the desk, you will reach our voice mail. You can choose from the following, based on why you contacted us.

Call 902.425.4882 or 1.800.566.2437, then

  • Support for persons living with HIV: Ext. 225 Lori O'Brien
  • Questions about HIV, HCV & STIs: Ext. 225 Lori O'Brien
  • Gay Men’s Health/LGBTQ: Ext. 222 Chris Aucoin
  • Speakers & Workshop Requests: Ext. 225 Lori O'Brien, or Ext. 222 Chris Aucoin
  • Accounting & Financial: Ext. 224 Ned MacInnis
  • Fund Development Events: Ext. 228 Elena Fodor
  • Media Requests: Ext. 227 Dena Simon

Whoever you reach, your call is completely confidential. You can leave us a voice mail and we will do our best to get back to you quickly, if you ask. Please let us know if we can leave a message for you when we call. If you don’t explicitly say so, we won’t. We do not have Caller ID so we don’t know who you are or your phone number, and if you ask for us to call our phone number shows as “unlisted.”

We only accept collect calls from Provincial and Federal Institutions.

Contacting us via email
You can also contact us via email and the same 100% confidentiality applies. For our staff directory, click here or chose from the list below

  • Support for persons living with HIV: This email address is being protected from spambots. You need JavaScript enabled to view it. Lori O'Brien
  • Questions about HIV, HCV &STIs: This email address is being protected from spambots. You need JavaScript enabled to view it. Lori O'Brien
  • Gay Men’s Health/LGBTQ: This email address is being protected from spambots. You need JavaScript enabled to view it. Chris Aucoin
  • Speakers & Workshop Requests: sThis email address is being protected from spambots. You need JavaScript enabled to view it. Lori O'Brien or, This email address is being protected from spambots. You need JavaScript enabled to view it. Chris Aucoin
  • Accounting & Financial: This email address is being protected from spambots. You need JavaScript enabled to view it. Ned MacInnis
  • Fund Development Events: This email address is being protected from spambots. You need JavaScript enabled to view it. Elena Fodor
  • Media Requests: This email address is being protected from spambots. You need JavaScript enabled to view it. Dena Simon

What can you expect if you drop in to our offices? 
One of us will greet you and ask how we can help you. We don't your name; anything you discuss will be kept confidential. We will answer your questions about HIV, HCV or other STIs and if needed, we can provide supportive counselling. We offer free condoms and lube. You may look through our resource library and we offer the use of internet/computer. 

 

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